Courses

  • Handling Difficult Conversations

    King Alfred's A Specialist Sports College

    Date:Tuesday 09 October 2012 Time:9.30am - 4.00pm

    Course description

    How do you handle conversations with people who are angry or distressed? Or with people who are stubborn or unrealistic or being deliberately difficult? Or where personal things are getting in the way of professional responsibilities?
    This workshop is for professionals who, because of their roles, must sometimes have difficult conversations with colleagues, parents or young people. Problems escalate when we avoid these conversations or handle them badly. Sometimes we concentrate on the presenting problem because we feel unable to tackle a more significant underlying problem. Sometimes the things unsaid are far more important than the things said.

    Training Facilitator

    Nick Luxmoore

    Pricing details

    £114 if booked by 30/09/12, £138 thereafter

    Total number of places

    20

    Course objectives

    • This workshop will identify a series of relevant skills and theories but the focus of our time will be on practising the difficult or kinds of difficult conversations we’ll need to have in the future.

    Related downloads

    Provisional Booking Request

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